Returns

We hope you'll be happy with your purchase however if it just isn't right, you can return it for a refund within 14 days of receiving your order, this applies to online purchases only.

(buyer pays return postage costs)

Please note that the above does not apply to Clearance items, these items are being sold off at a fraction of the retail price to clear stockroom space, we don’t want them back. 

• For hygiene reasons jewellery can not be returned.
• Refunds will be processed within 3-5 working days of receiving your return.
• All goods will be inspected when they reach our warehouse.
• The goods are your responsibility until they reach us, we reccommend using Hermes.  Please ensure they are securely packaged as we can not take responsibility for loss or damage.
• We are not responsible for items returned to us by mistake.
• Your original order confirmation should be enclosed with your return.  This will speed up your refund.
• If an item has been returned in an unsuitable condition a refund will not be processed.
• Goods should be returned packaged with all tags attached. Footwear should be in its original box.
• We recommend you obtain proof of postage when returning goods to us.  

 Returns Address: 

BT74 7EF